About HeySpin Casino

Who We Are

At Hey Spin Casino, we believe that great gaming starts with trust, variety, and a platform that simply works. We're part of the same family as StarSlots, MatchUp, and FreeSpiritBingo – a group of brands that has earned its reputation through years of reliable, player-focused operations. Our registered address is La Corvee House, La Corvee, Alderney, Channel Islands GY9 3TQ, and our data protection is registered in Guernsey.

We at HeySpin are proudly focused on the UK market, accepting players in GBP only. This single-currency approach means you'll never face confusing conversions or hidden exchange rate fees – everything you see is exactly what you get.

Our Game Selection

One of the things we're most proud of at Hey Spin is the sheer quality and variety of our game library. We partner with some of the biggest and most respected names in the industry to ensure our players always have access to world-class entertainment. Our software partners include:

• Games Global
• Pragmatic Play
• NetEnt
• Play'n GO
• Red Tiger
• Big Time Gaming
• Playtech
• Blueprint
• Eyecon

At HeySpin Casino, we offer a rich selection of game types to suit every kind of player. Whether you're a slots enthusiast chasing big wins, a card game strategist, or a fan of fast-paced bingo action, you'll find exactly what you're looking for with us.

Our live casino experience is powered by Evolution and Playtech – two industry giants known for flawless streaming quality and professional dealers. When you sit down at one of our Hey Spin live tables, you'll feel the atmosphere of a real casino floor from the comfort of your own home.

Bonuses and Promotions at HeySpin

We love rewarding our players – and it starts from the moment you join us. At Hey Spin Casino, new members can take advantage of our generous welcome offer:

• No Deposit Bonus: 20 Free Spins on Big Bass Splash just for signing up and adding a valid debit card (max bonus conversion £50, 10x wagering)
• First Deposit Bonus: 50 Free Spins on Big Bass Splash when you deposit £10 or more (FS winnings paid as bonus cash, 10x wagering)
• No bonus code required – our welcome offer is automatically applied
• Maximum bonus conversion to real money equals your lifetime deposits, up to £250

But the fun doesn't stop after your welcome bonus. Here at HeySpin, we run a packed calendar of ongoing bonuses to keep every session exciting:

• Daily Wheel – spin every day for a chance at prizes
• Cash Giveaway – 10 x £300 up for grabs
• Golden Goal Rewards – World Cup Prize Drops and weekly leaderboards
• Drops & Wins – Pragmatic Play's massive £25M prize pool (running through 2026–27)
• Fluffy Fridays – £250 weekly prize
• PRO Free Spins – available with a £20 deposit
• Turbo Reel – deposit £100 and receive 50–500 free spins
• Mega Reel, Loot Chest & Bonus Wheels – extra chances to win big

We at HeySpin Casino also run a loyalty Club, giving our regular players even more ways to earn rewards over time. The more you play, the more we give back.

Banking at Hey Spin

We've made depositing and withdrawing as simple and secure as possible. At HeySpin, we support a wide range of trusted payment methods so you can focus on what matters most – playing your favourite games.

Deposit Options

• Visa Debit
• Mastercard Debit
• Maestro
• Paysafecard
• Pay by Mobile (£2.50 fee applies)
• PayPal
• Neteller
• Skrill (up to 3 cards)

Withdrawal Options

• Registered cards (Visa, Mastercard, Maestro)
• PayPal
• Skrill
• Neteller

Our minimum deposit at Hey Spin Casino is just £10 – keeping things accessible for all players. When it comes to withdrawals, we have no cash withdrawal limit: you can withdraw your full real money balance in a single transaction. Once your identity is verified, we process withdrawals within 24 hours, with funds reaching your account within 1–5 working days.

Our Platform and Accessibility

At HeySpin, we're built entirely around HTML5 technology, which means our platform runs beautifully on any device – desktop, mobile, or tablet – directly through your browser. You don't need to download an app to enjoy everything we offer. Our Hey Spin website is fully optimised for on-the-go gaming, so the experience is just as smooth on your smartphone as it is on your computer.

Responsible Gaming and Licencing

We at HeySpin Casino take responsible gambling seriously. Our platform is fully licensed and regulated, giving you complete peace of mind when you play:

• UK Gambling Commission – Licence account 39175 (for GB customers)
• Alderney Gambling Control Commission – for non-UK customers
• ADR Provider: eCOGRA (UK) / AGCC (non-UK)

Our Hey Spin team is committed to supporting players who may need help managing their gaming habits. We provide a range of responsible gaming tools, and our dispute resolution partners ensure that any concerns are handled fairly and transparently.

Customer Support

We know that questions and issues can arise at any time, and our Hey Spin support team is here to help. While we don't currently offer live chat, you can reach our dedicated customer care team via email:

• General Support: support@jumpmangaming.com
• Customer Care: customercare@jumpmangaming.com
• Complaints: complaints@jumpmangaming.com

We also maintain a comprehensive FAQs and Help section on our site, covering everything from account setup to bonus terms and payment queries. Our HeySpin support team aims to respond to all enquiries promptly, and any rejected documents are returned with guidance within 48 hours.